U.S. airlines overhaul overbooking after United fiasco

[Reuters] – The backlash against the rough removal of a United Airlines passenger to make room on a crowded flight has opened a divide in the U.S. industry over how to manage flight overbooking, with some renouncing the practice and others offering richer incentives to give up seats. United on Thursday increased its maximum incentive to $10,000 for volunteers on overbooked flights. United on Thursday agreed to a settlement, with undisclosed terms, with Dr. David Dao, 69, who was dragged down the aisle of a plane in Chicago on April 9.

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